Job Description

Job Description
Tennessee State University Office of Technology Services invites applications for the position of Senior Applications Manager.
The Sr. Applications Manager is a crucial leader within the Office of Technology Services (OTS) at Tennessee State University. This role is responsible for managing all aspects of the University’s Applications Development and operations. Reporting directly to the CIO, the Sr. Applications Manager will oversee a team of applications professionals, ensuring that all software applications and systems effectively support TSU’s operational and academic goals. The ideal candidate will possess extensive experience in application management, a comprehensive understanding of Ellucian ERP systems, and the ability to foster a collaborative team environment. This is a full-time, on-site position with a work schedule aligned with the University’s standard operating hours. The candidate must be available to work evenings or weekends as necessary to address emergency or maintenance requirements.

Key Responsibilities:

· Lead the Applications Development team, providing direction, mentorship, and support to enhance team members’ professional development and performance in enterprise application management.
· Collaborate with the CIO to define the strategic direction for the Applications Development function, aligning initiatives with the university’s mission and broader operational goals.
· Oversee the design, development, and maintenance of integrated software applications, ensuring they meet user needs and adhere to best practices across the enterprise application landscape.
· Manage the full software development lifecycle, including planning, coding, testing, deployment, and maintenance of applications, with a focus on complex integrations and ERP solutions.
· Implement and uphold standards for application development and deployment, ensuring security, compliance, and quality of software solutions within the enterprise framework.
· Oversee the management of databases, ensuring regular updates, proactive patch management, and optimal performance of all database systems to support enterprise applications.
· Serve as a technical expert, providing guidance and troubleshooting support for applications and systems that disrupt critical business processes.
· Evaluate and recommend enhancements to existing applications and systems to improve functionality, performance, and user experience.
· Analyze user project proposals, identifying requirements and conducting feasibility analyses while advising on optimal approaches for solution development.
· Establish project plans, including scoping, scheduling, and resource allocation, ensuring projects are completed on time and within budget.
· Facilitate communication and collaboration across departments to ensure software solutions integrate seamlessly with university operations.
· Monitor application performance and conduct regular reviews, addressing issues related to enterprise applications and complex system integrations.
· Prepare and present reports on application status, team performance, and project progress to the CIO and other stakeholders.

Preferred Qualifications:

· Previous experience as a Sr. Applications Manager or executive leadership role in a professional IT setting.
· Relevant industry certifications (e.g., Microsoft Certified: Azure Developer, AWS Certified Developer).
· Experience with Ellucian ERP systems and ecosystem (e.g., Banner), but other major ERP platforms (Workday, Oracle, SAP, PeopleAdmin, Slate, Blackbaud, and other 3rd-party integrated systems) are also highly valued.

Prior experience in an academic institution or higher education environment.




Minimum Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Minimum of 7 years of experience in application development management, with a strong background
in enterprise applications and application management in regulated environments.
• Proven proficiency in programming languages such as Java, C#, Python, or similar.
• Strong knowledge of database management systems (e.g., SQL Server, Oracle) and web development
technologies (HTML, CSS, JavaScript).
• Experience with software development methodologies (Agile, Scrum) and familiarity with version
control systems (e.g., Git).
• Excellent leadership, analytical, and problem-solving skills.
• Strong verbal and written communication skills, with the ability to convey complex concepts to
diverse audiences.

Preferred Qualifications:
• Previous experience as a Sr. Applications Manager or executive leadership role in a professionalIT setting.
• Relevant industry certifications (e.g., Microsoft Certified: Azure Developer, AWS CertifiedDeveloper).
• Experience with Ellucian ERP systems and ecosystem (e.g., Banner), but other
major ERP platforms (Workday, Oracle, SAP, PeopleAdmin, Slate, Blackbaud, and
other 3rd-party integrated systems) are also highly valued.
• Prior experience in an academic institution or higher education environment.
Special Instructions to Applicants
Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.
Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.
An unofficial transcript may be attached in the “Transcript” section.
You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.