Job Description

Position Summary
Arts & Science is seeking a dedicated Systems Administrator to join the Center for Neural Science. This individual will respond to incoming incidents and provide incident management. Provide first line trouble shooting and tier one server support, which includes diagnosing repairing hardware, recommending solutions, checking that problems have been corrected, and maintaining solutions schema documentation. Facilitating smooth operation of hardware and software on computing systems. Play a central role in support of departmental computing systems; supporting installation, testing, maintenance, upgrades and administration of operating system and application software; monitoring backup systems for performance , and implementing security. Assisting with implementation and execution of system policies measures to adhere with departmental policies and standards. Develop network solutions to address present and future needs, including analyzing network hardware and software needs and recommending changes and upgrades to promote efficient service to all users. Assist with website design, data archival, and distribution methods. Ensure that systems are in compliance with University IT policies; coordinate procurement and vendor contract negotiations; and supervise.

Qualifications
Required Education:
Bachelor's Degree

Preferred Education:
Bachelor's Degree or equivalent n Computer Science, Computer Programming, Engineering, or Information Technology.

Required Experience:
2+ years years of relevant experience with system administration including installation, maintenance, and support or an equivalent combination of education and experience. Must have experience with operating systems, servers, hardware, network administration, authentication systems, client-server applications, designing/developing system enhancements and software applications, scripting experience, application software, protocols, tools, and utilities. Experience with capacity planning, monitoring, and maintenance of Linux and Windows servers and the services they provide. Experience providing administration and support to 24x7 production systems.

Preferred Experience:
3+ years years of experience with architecture, implementing and administering Linux and Windows based solutions, experience managing storage devices such as SAN, troubleshooting and solving difficult system problems (hardware, software, and basic networking). Experience administering servers hosting Active Directory, Apache, IIS, MS SQL, and Oracle database. Experience with Ansible, Puppet, and automation technologies. Experience working in a global delivery environment. Experience managing and implementing projects with Active Directory, Privileged Access Management (PAM), and multi-factor and single sign-on authentication.

Required Skills, Knowledge and Abilities:
Familiarity with multi-vendor hardware/software management, security, network/Internet protocols. May require any of the following: problem identification/resolution, performance management/tuning. Knowledge of related large-scale computing systems and/or product installs and maintenance. Ability to provide technical support for complex, large-scale computing systems projects. Ability to clearly communicate technical concepts to non-technical audience. Excellent organizational and written and verbal communication skills. Familiarity with IBM hardware, Microsoft Windows, Active Directory, Redhat Linux, Tivoli suite of products, production support in a distributed system environment.