Job Description

Job Description
Plays a critical role within the Digital Learning Solutions Engineering team by designing, developing, implementing, and maintaining application integrations between enterprise systems and third-party platforms. Focuses on secure, scalable API-driven development, ETL workflows, and real-time and batch integrations. This role collaborates with cross-functional teams, stakeholders to ensure software initiatives support organizational goals. Understands higher education’s complex technical systems and requirements.

Responsibilities
Application Integration Development:

Design and develop secure RESTful and SOAP APIs for system interoperability
Implement data workflows across platforms such as Banner, Salesforce, Slate, etc
Leverage middleware tools (e.g. MuleSoft, etc) to automate integrations
Analyze, develop, deploy, and support API efforts across system integrations
Provide day-to-day management of software, projects, services and oversee completion and follow through of projects and service requests.
Collaborates with IT and development teams to ensure data flows efficiently between systems
Participates in efforts for configuration management (e.g., Git, Subversion, etc)
System Support and Maintenance

Monitor integration performance and troubleshoot issues
Maintain documentation and change logs for integrations and APIs
Serve on working committees within Digital Learning which include implementation of new services and programs both internally and campus-wide
Interacts with external vendors and contractors for technical solutions
Attend meetings as required.
Collaboration & Strategy

Collaborate with technical teams, business analysts, and end users to gather requirements
Participate in project planning and cross-functional initiatives
Provide technical support during application rollouts and updates
Determines if technology solutions should be purchased or created in house for highly complex projects
Independently analyzes and solves highly complex technical problems
Exercises latitude to determine objectives
Qualifications
Knowledge, Skills, & Abilities

Required

Strong proficiency in backend technologies, including PHP, Python, etc
Expert knowledge of RESTful API design, development, and consumption
Knowledge of relational databases for application backend and data warehousing (MySQL, MS SQL Server, etc)
Knowledge of CI/CD tools, Git, and Linux
Strong understanding of best integration practices with data security, FERPA, HIPPA
Excellent problem-solving skills and ability to work in a team-oriented, collaborative environment
Excellent oral and written communication skills
Preferred

Experience in configuring and deploying MuleSoft applications to CloudHub; developing APIs using MuleSoft platform components including API Manager, CloudHub, AnyPoint Studio, Dataweave, and AnyPoint Messaging Queue (MQ)


Qualifications

Required Qualifications

Education: Bachelor’s degree in Information Systems, Computer Science, or related field
Experience:
Three years’ experience in software development and system integrations, or equivalent combination of training and experience
Experience with integration platforms and tools (e.g., APIs, middleware, ETL tools)
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
Preferred Qualifications

Experience:
Experience in higher education technology environments
Experience with version control (e.g. Git) and CI/CD pipelines (e.g. GitHub Actions)
Familiarity with enterprise data systems (e.g. Banner, Canvas, or equivalent)