Job Description

Job Overview
Serve as systems liaison between the education, research, and administrative functions of the university and Business Core Systems (BCS) to help business units achieve their desired business goals.

Essential Functions
Collaborate with business partners and support one or more moderately complex business processes to align technology solutions with business strategies.
Establish and maintain liaison relationship with business partners and BCS to provide effective technical solutions.
Conduct data gathering and analysis to understand business strategy requirements.
Assess client needs utilizing a structured requirement process to assist in identifying business priorities. Investigate and troubleshoot client and user issues, identify technical needs, and make recommendations for resolution.
Develop, write, and communicate business requirements and functional specifications for the implementation of business solutions.
Assist in documenting current business processes and models and business case development.
Review modules for quality assurance and adhere to standards and procedures.
Develop user test cases, validate test results during testing, and execute test cases.
Investigate and troubleshoot client and user issues and escalate as appropriate.
Troubleshoot existing information systems to identify errors or deficiencies and develop solutions.
Perform on-going routine application maintenance tasks.
Provide support for the analysis of client satisfaction data and support efforts to ensure IT solutions meet client needs.
Document functions and changes to new or modified modules and test activities/results.
Perform related duties based on departmental need. This job description can be changed at any time.
Required Education
Bachelor's degree in Computer Science, Information Systems, Business or a related field.

Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience
Two (2) years of relevant technical or business work experience.

Additional Qualifications Considered
Strong technical acumen
Strong data analytic skills
Experience working in a higher education environment
Ability to interpret SQL
Strong skill and expertise with query writing, preferably in PeopleSoft Campus Solutions
Knowledgeable of federal financial aid policies, procedures, and compliance issues
Results oriented in identifying and resolving data integrity errors
Strong interpersonal and communication skills
An individual who is a quick learner and has Intellectual curiosity to various aspects of their role and the industry
Physical Requirements/Work Environment
Office environment/no specific unusual physical or environmental demands.
Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

Competitive salary range dependent on the candidate's experience.
Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
Tuition remission is available for employees and their eligible dependents.
Enjoy discounts for on and off-campus activities and services.