LAN/WAN Support Technologist (Experienced) - Onsite

Sandia National Laboratories

Albuquerque, USA

Job posting number: #7234869 (Ref:Sa693162)

Posted: April 5, 2024

Job Description

About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

  • Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
  • Extraordinary co-workers
  • Some of the best tools, equipment, and research facilities in the world
  • Career advancement and enrichment opportunities
  • Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
  • Generous vacations, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov*These benefits vary by job classification.

What Your Job Will Be Like:

We are seeking an experienced LAN/WAN support technologist to support the execution of cyber security and sustainment of IT resources across all Sandia enterprise domain environments (SON, SRN, SPN, and SCN) throughout Center 2300. The mission focus of the center is nuclear weapons modernization. The person selected for this position will serve in a key role to ensure the security and readiness of classified and unclassified IT assets supporting the B61-12 and W80-4 LEPs, as well as the MK21 and W87-1 MOD, and qualification and production of the W88 ALT940. The technologist selected for this position will serve as a key member of the Center’s IT support team responsible for the maintenance and sustainment of our classified and unclassified IT resources. In this role, the selected technologist will be a member of an IT team which collaborates and impacts the entire center which includes 9 facilities and 10 VTRs, spanning two technical areas (TA 1 & 3). If you are a highly qualified IT technologist who wants to work in a positive collaborative setting to make meaningful contributions to Sandia and the Nation, this job is for you!

On any given day, you may be called on to:

  • Ensure the readiness of complex classified and unclassified IT resources throughout Center 2300 and portions of Center 8200 (located in NM).
  • Support for full range of unclassified & classified processing capabilities, to include full disk, VDI, Teradici, diskless, zero client, thin clients, etc.
  • Perform cyber security assessments, apply security patches, and complete documentation for standalone classified systems supporting complex weapon system testers.
  • Conduct diagnostic tests and troubleshooting with hardware and COE software, to include MATLAB, DOORS, ARAS, etc.
  • Directly and significantly contribute to the execution of critical National Security missions.

Due to the nature of the work, the selected applicant will be required to work onsite. Some travel may be required for this position.

Salary Range:

$66,900 - $128,900

*Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.

Qualifications We Require:

  • Associate’s degree in Information Technology, Cyber Security, Engineering, or related STEM field; OR four (4) years of relevant IT experience.
  • 5 years of experience supporting Windows and Linux operating systems, including unclassified and classified processing environments, to include full disk, VDI, Teradici, diskless, zero client, thin clients, etc.
  • Active DOE Q-level security clearance or equivalent, with the ability and willingness to obtain a Sigma 15 caveat.

Qualifications We Desire:

  • Bachelor’s degree in above stated field.
  • Possess a clear understanding of Windows desktop configurations in all environments, as well as experience in standalone computing configuration settings.
  • Experience with computer setup, resolving connectivity issues, troubleshooting, and data recovery.
  • Experience resolving networking disconnects via OS/Application and manual patching.
  • Experience using Windows - Group Policy Editor, LGPO, PowerShell, or other tools to configure computers to meet corporate stand-alone security requirements.
  • Experience with data acquisition and recovery for raw data files, from varying media types. (e.g., high-speed cameras, wideband recorders, flash media, etc.).
  • Understanding of Linux boot environments.
  • Experience with Weapon Tester hardware suites built on various National Instrument platforms.
  • Diagnostic experience with hardware and COE software, to include MATLAB, DOORS, ARAS, etc.
  • Understanding of NIST 800-53 and CNSI 1253 security plan doctrines and how they apply to the accreditations of the various supported networks.
  • Experience and confidence working in classified environments and with classified data and materials.
  • Ability to work onsite and thrive in a collaborative, supportive, team-orientated environment.
  • COMSEC experience. May serve as an alternate COMSEC custodian.
  • Demonstrated success in positions requiring concentration and attention to detail.
  • Ability to communicate clearly, orally and in writing.
  • Lean Six Sigma Certified at Green Belt or higher.

About Our Team:

Department 2331 is a dynamic team responsible for a variety of missions across Center 2300. Specifically, the department’s responsibilities include hardware management, assembly/disassembly, lab operations, safety, and security (including cyber security). The department includes an attached Assembly Team (23311) and a Hardware Operations Team (23312). Our mission is focused on the safe, secure, and high-quality execution of hardware management, assembly/disassembly, and qualification for multiple weapon modernization programs. We directly support and contribute to the research & development, design & engineering, experiments and qualification testing, design maturation, and production of these weapon systems. Our team coordinates internally and externally to ensure that parts and components are developed and acquired in a timely fashion to ensure test assemblies and full test units are available to support tests and other experiments. The team includes an IT support function that supports comprehensive IT maintenance and cyber security across Center 2300 and Center 8200 (based on NM). The IT team also supports matrixed mission support employees closely aligned with the 2300 and 8200. Within the Hardware Management elements, we manage and operate a hardware database used to plan, schedule, track, characterize, record part identification data, and location of over 100K individual parts. Within the Lab Operations and Assembly Teams, we assemble, disassemble, test, and maintain test units during environmental, electrical, thermal, flight qualification tests and other experiments. Across the organization we also plan a variety of work activities, develop, and assist design, qualification, & test engineers with assembly/disassembly procedures, and perform the actual hands-on work with hardware at the component and system level. Most of the work performed within 2331 is activity level work and requires keen attention to detail, high standards of quality, and strict adherence to security & safety requirements.

Posting Duration:

This posting will be open for application submissions for a minimum of seven (7) calendar days, including the ‘posting date’. Sandia reserves the right to extend the posting date at any time.

Security Clearance:

Position requires a Department of Energy (DOE) Q security clearance to start, or equivalent active security clearance with another U.S. government agency (e.g., DOD). Sandia is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.

EEO:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.

NNSA Requirements for MedPEDs:

If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.

If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.

Job ID: 693162



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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