Job Description

Position Summary

At Stony Brook Medicine, our Medical Assistants perform clinical, laboratory, and clerical support activities in our Hospital. Incumbents assist physicians or other medical personnel in providing patient care, preparing patients for procedures and examinations, recording vital patient data, and performing standardized routine laboratory procedures such as phlebotomy, patient specimen collection, and specimen processing. Incumbents also perform routine support activities such as greeting and directing patients, producing reports, answering telephones, gathering and entering data.

This position is part of the HELP Program.

The HELP program temporarily removes the civil service exam requirement for direct care, health and safety titles.

For the duration of the HELP program this title will be filled via non-competitive appointment, which means examinations are not required, but all candidates must meet the minimum qualifications of the titles for which they apply. At the end of the HELP program, employees that were hired into positions under the HELP program will be then transferred into the competitive class. For more information please visit: https://www.cs.ny.gov/help/

DISTINGUISHING CHARACTERISTICS

Non-supervisory; performs clinical duties at least 50% of the time in accordance with prescribed procedures.



ILLUSTRATIVE DUTIES

Medical Assistants function under the direct supervision and guidance of nursing personnel in the performance of assigned duties physicians, and other medical personnel. The supervisor oversees and instructs them in how to perform special procedures and techniques, spot-checks work and provides overall direction, control and guidance. Abnormal findings or conditions are referred to the supervisor for review, confirmation, and further intervention. Medical Assistants must share pertinent information regarding patient care with physicians and nursing personnel. During an emergency situation, these positions are expected to immediately get the assistance of physicians and nursing personnel but their assistance to gather the necessary equipment during such situations may be required.



Clinical and Supportive Activities:

Perform screening and measuring procedures, which include but is not limited to, height, weight, blood pressure, pulse, temperature, EKG and documentation of above.

Ensure the cleanliness for each patient room.

Order supplies as needed.

Prepares patient for exam or laboratory test. Answers routine questions relative to procedures and assists physician with the examination process, including chaperoning patients during clinical exams.

Prepares and distributes patient information packets relating to the nature of the specific illness and/or medical procedure.

Assists patient who have difficulty ambulating. Escorts and transports patient to other areas.

Checks lab orders, processes patient orders and performs specimen collection per order.

Pre-cleans, prepares, and high level disinfects instruments according to established procedures and disposes of contaminated supplies in accordance with established procedures.

Assist physician with procedures.

Under the direction of a registered nurse/physician, obtains peripherally drawn blood specimens; obtains and transmits 12 lead EKG; obtains, documents, and notifies registered nurse regarding blood glucose level results obtained via point of care testing; and performs glucometer quality control checks per established policies.

Adheres to hospital policy regarding HIPPA, OSHA, Universal precautions, and proper Patient Identification as per SBUH policy and procedure.

Summons assistance in emergency situations and obtains needed equipment.

Does not perform duties that involve use of professional judgment, critical thinking, assessment, or provision of skilled care.



Support Activities:

Greets patients and family, directs and escorts them to appropriate locations, and responds to routine visitor questions, monitors patient flow and communicates with patient as needed.

Answers phones, screens and routes calls as appropriate, and takes complete and accurate messages. Refers problematic phone calls to appropriate party, pages, staff, and contacts other areas of hospital as necessary for information.

Answers routine patient questions.

Maintains stock in patient care area, conducts inventory, and reorders medical and office supplies based on established requirements using automated and manual purchase order processes.



MINIMUM QUALIFICATIONS

On or before the date of filing your application, you must have:

Either 1: one year of full time experience performing clinical and clerical support activities in a health care setting.

Or 2: completion of a college, university, technical school or vocational school medical assistant program.



PREFERRED QUALIFICATIONS

Experience with EMR.

BLS or Heart Saver certification.

Current certification for Medical Assistant.



PHYSICAL DEMANDS:

Must be physically capable of safely executing the duties and responsibilities required of the position. Physical demands may include: Prolonged, extensive, or considerable standing/walking, lifting, pushing and/or transferring of patients.

Lifting supplies/equipment.

Considerable reaching, stooping, bending, kneeling and crouching.