Unit Ambassador

City of Hope

Duarte, CA

Job posting number: #7202768 (Ref:10023176)

Posted: February 12, 2024

Salary / Pay Rate: $20.83 - $31.25 / hour

Application Deadline: Open Until Filled

Job Description

Unit Ambassador

Join the transformative team atCity of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses.City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, andtreatment facilitiesin Atlanta, Chicago and Phoenix.our dedicated and compassionate employees are driven by a common mission:To deliver the cures of tomorrow to the people who need them today.

The Unit Ambassador at City of Hope plays a vital role in providing clerical support and ensuring the continuous monitoring of patients' EKG waveforms in a centralized monitoring station. This position combines administrative responsibilities with patient care support, requiring effective communication skills, previous patient care experience, and proficiency in computer and keyboarding skills. The Unit Ambassador is responsible for maintaining a smooth flow of information and patient monitoring within the unit, aiding in the delivery of high-quality healthcare services.

As a successful candidate, you will:

  • Clerical Support: Act as the primary clerical resource for the unit by performing unit secretary duties, including data entry, record-keeping, and assisting with administrative tasks.
  • Receptionist Duties: Greet and assist visitors, patients, and healthcare professionals at the unit's reception area, ensuring a welcoming and efficient environment.
  • Patient Care Assistance: Collaborate with the Registered Nurse (RN) and healthcare team to assist with patient activities as needed, such as helping with transfers, obtaining supplies, and attending to patient requests.
  • Communication: Maintain effective communication within the unit, ensuring that relevant information is shared promptly among the healthcare team members.
  • EKG Monitoring: Operate and monitor cardiac rhythm waveforms at a centralized monitoring station, promptly notifying healthcare providers of any cardiac rhythm changes.
  • Patient Observation: Continuously observe and document patient monitors, recognizing and reporting any abnormalities or irregularities in patients' vital signs or EKG waveforms.
  • Computer Skills: Utilize computer systems and electronic health records for tasks related to patient care, data entry, and documentation.

Your qualifications should include:

  • High School or equivalent, Completion of EKG monitoring class, worked in a hospital setting as a unit clerk/secretary/monitor tech.
  • 1-2 years related experience, Pass competency with 80 % or above and has knowledge of age specific
  • Current BCLS, Completion of EKG class.Pass competency with 80% or above.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity and inclusion, pleaseclick here.

Salary / Pay Rate Information:
Pay Rate: $20.83 - $31.25 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.


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More Info

Job posting number:#7202768 (Ref:10023176)
Application Deadline:Open Until Filled
Employer Location:City of Hope
Duarte,California
United States
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