Job Description

Job Summary

The Network Engineering team is a small band of specialized engineers. Each member is indispensable and brings a specialty that enables us to produce a level of excellence beyond what industry standards would predict. We talk every morning over coffee. When a problem happens, we rally together to solve it. No one has to deal with a bad day alone.

We are looking to add a member to our ranks that will help us lead the university through a redesign of our DDI (DNS, DHCP, and IPAM) infrastructure. You will have direct influence over the design and implementation. You will keep abreast of the latest technologies and work collaboratively with experts in a variety of knowledge areas to develop and maintain a robust, reliable, high-performance foundation that scales to meet RIT’s needs.
You’re a perfect fit if…

You bring a versatile skill set to the table - your success is how you use those skills to complete your goals and collaborate with others to complete theirs
You’re in it for the team - whether that means resolving a customer ticket or upgrading our border routers - you’re game
Deploying and managing switches, routers, wireless controllers, etc. is old hat for you
Talking directly to customers is critical for your success
Working with and educating students sounds interesting to you
You know what you don’t know and are eager to learn
RIT Network at a high level:
47,000 wired ports across
1000+ edge switches across 280 network closets in 181 buildings
~8000 access points supporting 38,000 concurrent wireless users
100Gbps fiber optic backbone to all network closet/server locations
Geographically diverse and resilient internet paths
Job Responsibilities

What we do:

Enterprise network management and service delivery including backup/recovery, monitoring, configuration, capacity management, and documentation for the network
Ensure delivery of reliable and high quality network services including wired and wireless edge, datacenter, backbone, Internet connectivity and global campuses
Technical leadership and engineering for complex, enterprise systems spanning multiple functional teams and in service of a large, varied constituent base
Deliver technical expertise and consultation regarding network elements of building projects and renovations including: bidding projects, financials, project management, architectural design, RF planning, and cable plant strategy
Consult with partners across the distributed IT community to gather requirements, communicate changes, develop strategies for network service integration
Build and manage relationships with relevant vendors to evaluate, purchase, and implement new and emerging technologies
Manage various areas of responsibilities that include: maintaining the integrity of core IT utilities and services that provide the space, power, cooling, and physical security of network closets
24x7 service support, including on-call rotation responsibilities. Participates in ITIL practices of incident, problem management, service request, and change management as highest escalation point for network services
Other duties as assigned

Required Qualifications

Bachelor’s degree in related field or equivalent experience
2 to 4 years of hands on experience in analysis, evaluation, design, implementation, configuration, monitoring, maintenance and support of major complex enterprise network solutions
1 to 2 years of experience in DDI technology
Ability to lift up to 50lbs and sit/stand/walk for extended period
Skills:

Intermediate/practical knowledge of principles, theories, and concepts relative to network fundamentals including TCP/IP, DNS, and DHCP
Intermediate/practical knowledge understanding of industry best practices, techniques, and standards as it relates to DDI
Intermediate understanding of Network Services, DNS, DHCP, ISC BIND, NTP and TCP/IP
Proven experience investigating and diagnosing incidents and problems relating to DDI and related services
Experience with Bind, Unbound, NSD
Hands on experience on Infoblox/Efficient IP/NS1
May have foundational/theoretical knowledge of program or project management
Demonstrated ability to make informed decisions with minimal direction and to prioritize across multiple demands in a fluid, ambiguous, and changeable environment
Proven ability to collaborate with peers across divisional lines to get the right things done
Manage and maintain a budget for planned and unplanned activities, including preventative maintenance
Manage contractors and maintain vendor relationships
Experience participating in large network overhaul projects
Experience with automation and scripting languages such as Powershell, Python, and/or Ansible