Summary

A successful Registered Nurse (RN) I in Otolaryngology will positively contribute to the patients' experience by providing compassionate care, and functioning as a clinical resource and reliable member of the team. The RN I is responsible for prioritizing care appropriately and maintaining professional patient and faculty relationships at all times. The RN I will also need to demonstrate high-level written and verbal communication skills to assist with care coordination and clinical efficiency. Experience in a surgical specialty or desire to work in a dynamic, fast paced academic setting is preferred.  This position is in an outpatient setting.

Job Duties

• Communicates with BSLMC staff to schedule surgery, imaging, and diagnostic procedures.
• Obtains appropriate pre and post surgical pictures of patients for planning and publication or social media purposes efficiently.
• Responds promptly to patient calls, MyChart messages, and refill requests per BCM policy and to build trust with patients and ensure appropriate follow-up care.
• Serves as a resource for 1 LVN, 8 MAs, and 4 additional RNs to assist with patient care, across sub-specialties
• Contributes on a daily basis to clinical efficiency and maintaining quality standards to comply with protocols set by BCM Quality Nursing.
• Contributes to endoscope and instrument high-level disinfection and sterilization as needed, along with clinical team.
• Provides RN triage as needed on 'Live Answer' calls from patients, hospital representatives, or referring physicians requesting inpatient consultation.
• Contributes to department/service line growth by providing regular feedback and suggestions for improvement.
• Creates social media content and participates in community outreach and networking to expand referral base. Serves on college-wide committees or work groups.

Minimum Qualifications

• Associate's Degree or Bachelor's Degree in Nursing.
• No experience required.
• Current license as a registered nurse (RN) by the State of Texas Board of Nursing.
• Basic Life Support (BLS) Certification.

Preferred Qualifications

• Bachelor's degree in Nursing.
• Experience in a surgical specialty or desire to work in a dynamic, fast paced academic setting is preferred.
• Previous leadership experience, or experience in customer service is a plus.
• Demonstrates high-level written and verbal communication skills to assist with care coordination and clinical efficiency.