About City of Hope

City of Hope's mission is to deliver the cures of tomorrow to the people who need them today. Founded in 1913, City of Hope has grown into one of the largest cancer research and treatment organizations in the U.S. and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center at its core, City of Hope brings a uniquely integrated model to patients spanning cancer care, research and development, academics and training, and innovation initiatives. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. City of Hope’s affiliated group of organizations includes Translational Genomics Research Institute and AccessHopeTM. For more information about City of Hope, follow us on Facebook, Twitter, YouTube, Instagram and LinkedIn.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Up to 50% local travels to as far South as Temecula, as far North as Thousand Oaks, as far East as Antelope Valley.

Position Summary

This position develops, coordinates, and assists with the implementation of initiatives and projects that impact all areas of Facilities, Design & Construction. This position will be responsible for conducting operational and financial data analysis, developing project plans, and building and maintaining key operational. The Project Analyst will assist in gathering and analyzing data; developing, maintaining and executing on project timelines, documenting decision-making results and facilitating preparation of needed financial and operational analytics.

The incumbent will be responsible for communicating project status to all appropriate stakeholders and reporting on various success metrics to measure the success of the action items and decisions reached throughout the project management lifecycle.

Key Responsibilities include:

• Responsible for assisting the Facilities Administration Leadership Team in the execution of project plans and operational goals within the enterprise.
• Assist in the identification of quality, timeline, and financial measures to support development standardized dashboards for tracking progress across all initiatives
• Develop and maintain project plans for key initiatives. Hold individuals accountable for following through on action items.
• Manage daily tasks associated with implementation of initiatives
• Assist in development of business cases for new programs and staffing requests across the various ambulatory teams.
• Partner with Business Intelligence to develop dashboards in Tableau to support Access teams in their daily operations
• Meet regularly with both service-line and community operations leadership to identify and standardize operational measures and establish dashboards/ scorecards to assist leadership in running operations
• Provide monthly reports on new patient visit growth across the enterprise with deep dive into specific service lines and regions across the network
• Assist the Manager of Business Operations in the operational assessment for location change requests.
• Assist with performance improvement and patient experience activities. Provide support to departmental performance boards.
• Proactively communicate and collaborate with stakeholders at all levels.
• Process contracts within Ntracts as needed, working with vendors, Contract Management, Legal, and Operations.
• Assist with miscellaneous data requests and projects as the need arises to support initiatives across the enterprise
• Performs other related duties as assigned or requested.

Basic education, experience and skills required for consideration:

• Bachelor’s Degree in Healthcare or Business Administration. Experience can substitute for educational requirement.
• 2 years’ experience as a business or support analyst

Preferred education experience and skills:

• Bachelor’s Degree in Healthcare Management or Business Administration
• Proven experience in business or hospital operations.

Additional Information: