Job Responsibilities:

• Examines, screens, treats and coordinates health services for patients (may include point of care laboratory testing based on paramedic’s education, training and competency).
• Conducts/assists with  post-hospital care including, but not limited to,  home safety/living condition evaluations, medication adherence/education, dressing changes, checking of vital signs and reinforcement of post-discharge/post-office visit education.
• Observes, records and reports to the care team/LIP, patient’s condition, response to medications and/or treatments and any significant findings/incidents (actual/potential – Risk Assessment).
• Conducts patient education including chronic disease management (Diabetes, Hypertension, Congestive Heart Failure (CHF), Chronic Obstructive Pulmonary Disease (COPD), fall/injury prevention, basic nutrition, post-operative wound monitoring and care.
• Administers care consistent with program policies, standard operating procedures and LIP orders.
• Coordinates appointments, additional home health visits  and follow-up with providers and facilities as appropriate/ordered.
• Provides both Basic and Advanced Life Support within their scope and capabilities (equipment limitations) in collaboration with local EMS agencies. 
• Perform specialty visits (such as HNI high risk pilot).
• Completes full scope of stat medic duties.
• Performs daily equipment checks. 
• Orders equipment and supplies.
• Responsible for POC lab testing device, other equipment, and all compliance documentation.
• Assists Medical Director with quality assurance activities – chart reviews, documentation review, peer review, QA presentations.
• Assists with day-to-day field training, chart reviews, and documentation improvement, especially for new hires.
• Oversight responsibility of all daily medic assignments.
• Responsible for education and onboarding of new paramedics and for maintaining the Onboarding Manual.
• Provides regular coaching and education to the paramedic team, including CEU’s.
• Participates in the hiring process.
• Assists with the Annual Performance Review process.
• Assists the Medical Director and Department Administrator with business development.
• Represents the Community Paramedicine team widely within the Enterprise and at national meetings.
• Actively involved in research activities of the Community Paramedicine team.
• Serves as Program Manager for department by developing, implementing and maintaining all projects/program.
• Manages multiple projects and priorities with competing deadlines.
• Provides direct supervision for the Community Paramedics on the team.
• Responsible for guiding and leading the team to ensure department objectives are met.
• Responsible for ensuring the team is meeting all job expectations.
• Handles performance issues as appropriate.
• Responsible for completing annual performance appraisals for the team, obtaining input as appropriate from key stakeholders.

Education:

• Completion of accredited paramedic training program (EMT-P). 
• Bachelor’s degree in Business Administration or Healthcare Administration preferred.

Certifications:

• Current certification as an Emergency Medical Technician – Paramedic in the Status of practice.
• Basic Cardiac Life Support (BLS) through the American Heart Association (AHA).
• Advanced Cardiac Life Support (ACLS) through the American Heart Association (AHA).
• Valid Ohio Driver’s license upon hire; per policy 8-175 thereafter.
• Must have reliable transportation and proof of automobile insurance coverage with $100,000/$300,000 coverage, upon hire; per policy 8-175 thereafter.
• Meets all STAT medic requirements (education and onboarding).
• Community Paramedicine Certification (CP-C) within 6 months of Lead Paramedic appointment.
• EMS-Instructor credentialed, or obtains within six months of hire.
• Completes formal coach training in Cleveland Clinic model.

Competencies:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Requires ability to work collaboratively with healthcare professionals and family/caregivers to ensure “Patients First” philosophy and achieve shared goals.
• Must be able to work in a residential / community environment and take appropriate action.
• Position requires travel and driving.

• Position is outside the normal “hospital” environment and requires working in patient’s homes/care areas.
• Advanced pharmacology and EM knowledge base and training in acute and chronic care management.
• High level communication skills and judgment. 
• Self-starter and reliable.
• Formal coaching training from an internal program (GLLI) or external (Weatherhead, etc.)

Work Experience:

• At least two years of clinical experience as an EMT-P.

Physical Requirements:

• Requires full body motion to assist patients and practice within a home environment.
• Ability to move and lift patients, manual finger dexterity with good eye-hand coordination, involves extensive standing and walking. 
• MEDIUM WORK – Exerting 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical demand requirements are in excess of those for “Light Work.”

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.