Phlebotomist Technician Clerk

Cleveland Clinic

Akron, OH

Job posting number: #7107593 (Ref:ccf16434644)

Posted: August 8, 2022

Application Deadline: Open Until Filled

Job Description

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic Akron General is now ranked as the No. 1 hospital in the Akron Metropolitan Area, according to U.S. News & World Report. Akron General is also listed as the No. 7 hospital in Ohio for 2022-23, according to the annual ranking of Best Hospitals by U.S. News.

As a Phlebotomist Technician Clerk, you will care for patients by preparing, performing, and delivering specimen collections. In addition, you will provide clerical support by registering and coordinating patient appointments. A Phlebotomist Technician Clerk is responsible for providing efficient venipuncture and micro collection techniques. Your primary duties will include:

- Collecting biological specimens.

- Performing clerical duties.

- Preparing samples for testing.

The ideal candidate is someone who:

- Is a team player

- Has excellent communication skills.

- Can critically think and problem solve for patients’ best interests.

This is an excellent opportunity for someone who already has one year's experience working with specimen collection. This role allows you to have a flexible schedule and pick up shifts as needed.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.
  • Performs clerical/registration duties such as assisting with patient registration, addressing patient concerns, and coordinating appointment schedules. Collects demographic information from patients, including insurance or payment information.
  • Collects biological specimens by various appropriate techniques such as venipuncture and micro collection techniques following all department and safety policies/procedures. Observes patient for adverse effects and reports immediately to supervisor.
  • Prepares samples for testing. Verifies patient demographics, test information, sample identification and specimen type. Clarifies any discrepancies.
  • Performs limited laboratory procedures per established procedures. Evaluates validity of test results using quality control standards and instrument function checks.
  • Identifies and accessions specimens using appropriate computer hardware and software, transports specimens with requisitions to appropriate areas.
  • Answers incoming calls and assists or directs caller to appropriate personnel. Handles calls to and from physician's offices and other departments regarding patient information, orders, testing or results as required.
  • Maintains accurate records regarding the collection and collation of data, including number of patients seen and productivity reports.
  • Communicates with other personnel politely and promptly regarding patient information. Communicates unusual tests requests/questions to teh Coordinator.
  • Ensures that appropriate levels of inventory of supplies are maintained by submitting requests to the supervisor. Receives supplies and expendables, labels appropriately and distributes to appropriate storage/work areas.
  • Maintains work areas in a neat, clean and orderly condition.
  • Attends inservices, continuing education/training programs, and meetings to keep current with new techniques, procedures, policies, equipment, and safety practices. Completes required competency assessment/testing.
  • Assists in training and/or orientation of new staff, students, and residents.
  • Follows system and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, safety, and patient satisfaction.
  • Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure. Maintains required BLS.
  • Other duties as assigned


  • High school graduate or the equivalent. Graduate of a Medical Assistant Program or similar formal training program preferred.


  • BLS required within 90 days of hire.

Complexity of Work:

  • Maintains competencies specific to patient population served.
  • Knowledge of basic office equipment and procedures. Proficient in the use of PC software applications. Strong typing and data entry skills. Ability to communicate test results and other information verbally and in writing to physician and other staff. Ability to travel from site to site as required. Strong interpersonal communication skills required.

Work Experience:

  • One year experience with specimen collection and laboratory techniques and procedures. Previous experience with patient registration and insurance billing preferred.

Physical Requirements:

  • Visual acuity and manual dexterity sufficient to operate equipment requiring fine adjustment.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required

By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.

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More Info

Job posting number:#7107593 (Ref:ccf16434644)
Application Deadline:Open Until Filled
Employer Location:Cleveland Clinic
United States
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